My experience

Eightfold.ai

Senior UX Designer

Led the end-to-end design and strategic evolution of Admin Console, transforming it into a no-code, self-serve platform solution that streamlined product configuration. Launched key functionalities that improved usefulness by 32% and reduced time-to-value from 5 weeks to 1 week.

Drove cross-functional collaboration with Product Managers, Tech Leads and Engineers to define the future of Admin Console and ensure alignment on key business objectives.

Conceptualized and prototyped job application and employee onboarding websites from 0 to 1, resulting in improved user engagement and customer win. The application serves Fortune 500 customers with over 200K DAU.

Eightfold.ai

UX Designer

Designed extensive data platform tools to configure and maintain enterprise products, users, and data that improved user efficiency and satisfaction. Expanded the company’s development ecosystem by launching App Marketplace, Developer Portal, and Documentation sites.
Designed and shipped AI-generated role creation and comparison feature for HRBP and manager users. The feature increased role creations by 31% and approval rate by 35%.

U.S. Bank

UX Designer

Launched a web platform for admin users and developers. Working in a cross-functional team, turn conceptual ideas into prototypes to communicate design intents.

Designed end-to-end experience of mobile Point of Sale solutions to improve payment experience for merchants and customers, which increased total transactions by 7%.

© 2025 by Mingjie Chen

© 2025 by Mingjie Chen

© 2025 by Mingjie Chen